In this short guide, we’ve contained everything you need to know when you change your Shopify domain.
Here you’ll find out what these domains are and how you can change them in a variety of ways, such as:
- The overall process of changing the primary domain.
- Removing and substituting third-party domains.
- Removing Shopify-managed domains.
- Redirecting domains and how international domains work.
- Changing your ‘.myshopify.com’ domain and how that works.
Be aware that the instructions below assume you’ve already got a Shopify account and have purchased a domain, whether that’s from Shopify themselves or an external party that sells domains.
Changing your displayed primary domain is a great way to stand out from the crowd since most Shopify users have the cookie-cutter ‘.myshopify.com domain.
Having your e-commerce store stand out is great for traffic as prospective customers are less likely to skip over you when looking for somewhere to spend their cash.
Your Primary Domain
This is the domain that’s displayed in the address bar when people find your online store. It’s one of the most important parts of your store since this is the name that people will remember and search for when looking for you.
You can find your current primary domain on the Domains page of your Shopify settings.
A primary domain will usually look like this – ‘store-name.myshopify.com’ if you haven’t tinkered with it after first signing up to Shopify.
You can only have one, otherwise, that defeats the point of it being a primary domain. There are several ways you can change this domain, all of which we’ve detailed below.
The main ways of changing it are through buying a custom domain name, whether that’s through Shopify or a third-party registrar. Once a custom domain is added, you can change it to the primary domain.
Before you get a new primary domain, make sure you’ve done these first:
- Bought a new domain.
- Added the domain and all subdomains to your store via the Shopify admin panel.
- Have set up a root domain.
- Have set up a subdomain.
- Make sure any established domains have an OK status.
As for changing your Shopify primary domain, go to Online Store and Domains as an admin. There you’ll see the Primary Domain section where you can change the primary domain. You’ll be prompted to select a domain and then click Save. That is now the URL that visitors will see.
Remove Third-Party Domain
What if you already have a custom domain set up? Removing it is simple by following these easy steps:
- Using Shopify admin, go to Online Store and go to Domains.
- There you’ll see a third-party domains section. In there, select which one you want to remove.
- For the basic Shopify plan, click Remove. If you’re on a higher plan, you may need to click Manage and then Remove.
Adding it back is simple too, just follow the typical process of adding a domain. If you’re removing the domain so that you can move to a new platform, you should remember that Shopify has an HTTP Strict Transfer Security policy, also called HSTS.
This policy requires that you wait after 90 days of closing your store so that your shop and customer information can be secure.
If you’re transferring to a non-HTTPS platform, anybody who visits your domain will be met with an error alert. After 90 days, the error should subside.
Remove Shopify-managed Domain
If you still have the standard Shopify domain and want to get rid of it, you should contact support to remove it. They should be able to remove it and disconnect the domain from Shopify.
The ‘.myshopify.com’ URL cannot be changed here because it’s directly tied to your account, which you want when contacting support. Set a custom domain as your primary in order to change how customers see it.
You may have multiple domains tied to the same store; in which case you should make sure that all of them are redirecting to your primary domain where all the action happens.
You need to redirect because having multiple domains may cause a search engine to class your sites as duplicate content, which harms your site’s SEO performance.
Another option for those with higher Shopify plans is to make sure those extra domains are targeting countries and regions using international domains. You can’t use international domains with the basic plan, so just redirect them to the primary domain instead.
Some apps won’t work with redirected domains, so make sure the redirected domains are functional.
You redirect Shopify domains by:
- Using the Shopify admin, go to Online Store and then Domains.
- Go to the domain that needs redirecting and click Manage.
- Select Redirect to Primary Domain.
If on the basic Shopify plan, the process is slightly different:
- Go to the same Online Store and Domains sections.
- In Primary Domain, click Enable Redirections.
- Click Enable Redirections again.
Changing Your Myshopify.com URL
As mentioned, you can’t change a ‘.myshopify.com’ URL since it’s tied to your account when contacting Shopify support. If you want to change the domain that is displayed to customers, then setting a custom domain as a primary domain will do just that.
After you’ve set the new custom domain name, your ‘.myshopify.com’ URL will still be displayed in your address bar when you’re logged into the account.
That should be everything you need to know when changing your Shopify domain. The specific layout between Windows desktop, Android smartphone, and Apple OS menus may have small differences but all of the section headings should read the same.
If you have a lot of alternate domains that you don’t want to redirect to a primary, you can upgrade your Shopify subscription so that you gain access to international domains.
Once an e-commerce venture is successful enough, the natural scaling process is to expand that shop to overseas markets and the best way to do that is to allocate international domains targeting countries where your business is in high online demand.